Many physicians find their practice generating steady or growing monthly charges without seeing the same growth in cash flow. Without consistent, active follow-up on accounts receivable, it’s common to find large balances that are more than 180 days outstanding.
The volume of outstanding claims, and the time it takes to research, correct, appeal, and re-file them, is usually far greater than expected, and a small staff can’t get through it. Elevate’s A/R recovery program assigns a full team of experienced medical billing collectors to work the backlog, with the goal of collecting as much as possible as quickly as the payers allow.
A small family clinic was overwhelmed with months of unpaid claims and collapsing cashflow. We cleaned up their backlog, corrected coding inconsistencies, and implemented denial-prevention protocols, stabilizing revenue flow in under four months.
Claims can often be recovered as long as they’re within the payer’s filing, correction, or appeal window. Medicare generally allows filing up to a year from the date of service, while commercial deadlines vary by contract.
It shouldn’t. A/R recovery works best as a focused project run alongside day-to-day billing so current claims don’t fall behind.